Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour resolution warranty with all of our Linux hosting packages, meaning each advice inquiry you post is going to be reacted to within sixty minutes max. Our support crew members have been taught to instantly sort out any case and to offer you detailed advice on any issue that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime required. Our team of specialists will be online for you 24x7x365 to reply to all your problems and to eliminate any concern you will likely have. You will be able to submit a help support ticket from your Site Control Panel or send us an email message any time. Additionally, on business days, you could call us or use the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel includes an extensive know–how base that’s integrated into all sections. In each part, you will find a Help button that will load for you a list of step–by–step guides on how to utilize a certain option or conduct a specific action. Additionally, we have made mini seminar training videos to help you to get a better idea of the Control Panel’s interface.