Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help section integrated into our Site Control Panel offers a selection of help articles and regularly asked questions. Aimed towards fixing any common problem that you may possibly come across, they are compiled by our support team of experienced techs.

  • Top quality support service

  • How–To Videos

  • If you’d like to see how a task is carried out or how a problem is rectified, rather than just reading about it, have a look at our collection of educational video tutorials. They cover various topics and will help you swiftly understand how to work with our Site Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7–365 customer service and feature a 1–hour response guarantee. Our proficient techs will be online 24x7 and will rectify any problem that you might run into within less than sixty minutes after the helpdesk ticket submission. In the majority of instances, an answer will be given to you within twenty minutes.