1 hour ticket response
We are dedicated to providing a swift and adequate reply to every helpdesk ticket submitted by a user. Our experienced customer support staff representatives will examine your request and will think of the best solution. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, the average customer support ticket response time has proved to be twenty minutes.
A Topflight Support Service
We have a team of web hosting support techs who are eager to respond to all your questions every time you are in need of support. Almost all our customer service team members have lots of years of experience in the Linux hosting realm, which suggests that you can always rely on rapid and detailed answers to your queries.
An Intuitive Help Center
To help you get a quick tip on how you can use a specific feature, we have incorporated a very user–friendly Help Center section in our Site Control Panel. You can search through a large selection of web hosting account management articles and website administration articles, examine our F.A.Q. section or watch our step–by–step video tutorials.