Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Response Warranty

  • Our technical support team is online 24/7 to reply to all of your assistance questions. Every ticket you send out to us shall be responded to within no more than 60 mins. If your case calls for some help from an admin, we will forward the ticket to the person on shift and will inform you that the case will soon be resolved.

  • Top quality support service

  • Qualified Customer Support Service

  • Our customer help crew will be working for you 24x7 to to handle all support request tickets that you send. We offer technical help for all the software applications that are pre–installed on your machine. These include our in–house produced Site Control Panel, the chosen OS along with the server admin panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Site Control Panel that is offered gratis with the virtual server, you can discover an instructive Help zone, which includes all you need to be aware of when supervising your web pages and applications. We have added a wide array of how–to articles and reviews and video courses that illustrate the essential site maintenance responsibilities in an easy to comprehend manner.